Privacy Policy
Effective Date: 28th December, 2024
Thank you for choosing Bellboy Technologies ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and share information, including documents received from guests, in accordance with the EU General Data Protection Regulation (GDPR).
1. Information We Collect
We collect personal information from you when you interact with our website. This includes, but is not limited to, the following:
Name
Contact information (email, phone number)
Documents you provide (e.g., identification, verification documents)
2. Purpose of Data Collection
We use the collected information for the following purposes:
To facilitate check-in and ensure a seamless experience for guests
To verify the identity of guests through the submitted documents
To share relevant documents with property managers for operational purposes
To communicate with you regarding your booking and any inquiries
3. Legal Basis for Processing
We process your personal data based on the following legal grounds under the GDPR:
Consent: By providing your documents, you consent to their use as described in this policy.
Contractual Necessity: We process your information to fulfill our obligations under the booking contract.
Compliance with Legal Obligations: We may need to process your data to comply with applicable laws.
4. Sharing Your Information
We may share your personal information, including documents, with the following parties:
Property Managers: To facilitate your check-in and overall experience, we may share necessary information with property managers responsible for your accommodation.
Service Providers: We may engage third-party service providers to help operate our website and services, who will have access only to the information needed to perform their functions.
Your data will not be sold, rented, or otherwise disclosed to third parties without your consent, except as described in this Privacy Policy
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights Under GDPR
As a data subject under GDPR, you have the following rights:
The right to access your personal data
The right to rectify any inaccurate or incomplete data
The right to request the deletion of your personal data
The right to restrict or object to the processing of your personal data
The right to data portability
To exercise these rights, please contact us using the information provided below.
7. Security of Your Information
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our data practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: legal@bellboytech.com
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